Customer Testimonials

See What Our Customers Are Saying

Richard installed new sound-proof windows and artificial grass that's so good no one can tell whether or not it's real - no kidding, come take a look. But what I appreciate most is that when there was the slightest problem Richard would respond in person - the same day. Now THAT'S customer service!

Burton Butler - Mill Valley, CA

Mill Valley Builders recently remodeled my entire bathroom and replaced all the windows and doors in my home.

Their work was perfect; they always left my home clean. My bathroom is beautiful and the windows are great! They were always on time and finished the job when they said they would. Their prices were VERY competitive and I will use them again for my next project. I absolutely felt like they always went the extra mile for me and I am very appreciative of it.

Ellen R - Larkspur, CA

Richard and his crew built a spectacular fence and gates for us, as well as a deck. The craftsmanship is of the highest quality, and all our neighbors and friends have remarked on how beautiful the work is. Best of all, both he and his crew were a pleasure to work with - responsible, attentive, respectful of our home and children, and easy to talk to about any problems or complications that arose. I highly recommend them!

Rebecca P. - Mill Valley, CA

Two neighbors had excellent experiences with Richard Charles and recommended the company. Their performance was professional and of high quallity. I call them for advice and work whenever I have home improvement projects.

Bob S. - Sausalito, CA

I have worked with numerous contractors over the years and can say that the Mill Valley Builders team's professionalism, depth of knowledge, ability to communicate and work quality are unmatched. We hired Richard and his team to replace the back of our three story home - which involved significant structural work, new siding, windows, doors, roofing, decks and foundation work. We were constantly kept in the loop on developments, brought in for all the key decisions, and continually appraised of project costs. My family sleeps a lot better now that our house is safe and secure.

David N. - San Francisco, CA

Richard and his team at Mill Valley Builders were really good to work with. Updating our old house took a lot of coordination with multiple tradesmen and creativity on their part. Everything was completed in good time and in good order. The building inspector praised their work as we progressed through the project. We have received many compliments on the completed remodel. I would certainly hire Richard and his team again for future remodel projects.

Bob S. - Sausalito, CA